Refund and Returns Policy
Your Satisfaction, Our Priority
Explore our comprehensive refund and returns policy, designed to ensure your satisfaction with every purchase at Roamsway.com.
Our Commitment to You
Understanding Our Refund and Returns Policy
Common Questions About Returns
Find answers to your most pressing questions about our refund and returns process.
What is the return period for purchases?
You can return any item within 30 days of receiving your order for a full refund.
How do I initiate a return?
To start a return, please contact our customer service team at hello@roamsway.com with your order details.
Are there any items that cannot be returned?
Yes, certain items such as clearance products and gift cards are non-returnable. Please check the product description for more details.
When will I receive my refund?
Refunds are typically processed within 7-10 business days after we receive your returned item.
Phone
(718) 555-0199
Address
10461 41st Avenue, Queens, New York 11368, United States